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Product Intuition + Customer Data

Validate features before you build them

Test feature concepts with customer personas based on your actual user research. Get directional feedback to inform your product decisions and roadmap priorities.

AI-powered Qualitative Research Platform offering Instant Insights via an Insights Repository and Synthetic Users.

🚀 For Product Teams

Product Decisions Backed by Customer Voice

Stop building features based on guesswork. Transform your user research into a customer intelligence system that guides every product decision, with AI amplifying your product intuition.

Every product manager struggles with customer input

Feature prioritization debates

Endless internal debates about what to build next without customer data to guide decisions

Scattered customer feedback

Insights spread across support tickets, sales calls, and surveys with no unified view

Limited research budget

Can't afford user research for every feature decision that needs customer validation

Assumptions drive roadmaps

Strategic decisions made on internal opinions rather than validated customer needs

Strategic Product Decisions

Build roadmaps with customer intelligence

Get customer input on roadmap priorities and strategic directions. Balance business goals with customer needs using AI insights and your product expertise.

Customer Voice in Product Specs

Turn customer feedback into clear requirements

Convert user insights into actionable product requirements. Understand edge cases, user scenarios, and authentic user language for better product specifications.

Research methods that come alive

Transform any product research methodology into ongoing customer intelligence

Feature Validation Interviews

Skip the weeks of scheduling; ask customers about new features during sprint planning

Stakeholder Interviews

Turn internal politics and requirements into consultable personas for ongoing alignment checks

Concept Testing Sessions

Test iterations and pivots without exhausting your customer panel or delaying development cycles

Customer Feedback Consolidation

Transform scattered support tickets and reviews into coherent customer voices that guide roadmap decisions

User Story Validation

Validate requirements in real-time during backlog grooming instead of waiting for research cycles

Competitive Analysis Interviews

Convert market intelligence into strategic advisors for positioning and differentiation decisions

What product teams achieve

Faster Product-Market Fit

Build features customers actually want by validating concepts with real user insights

Data-Driven Prioritization

Make roadmap decisions based on customer impact rather than internal assumptions

Reduced Development Waste

Customer voice settles internal debates and aligns team around user value

Better Team Alignmen

Avoid building features users don't want or won't adopt effectively

Frequently Asked Questions

Why use The Mirror for product management?

Product managers constantly need customer input for feature prioritization, roadmap planning, and strategic decisions, but can't always conduct research for every question. The Mirror consolidates all your user research into an intelligent system that provides customer perspectives on-demand, helping you make confident product decisions backed by real user insights.

What are digital twins for product teams?

Digital twins for product management are AI-powered representations of your user segments or customer personas, based on comprehensive research data. They help you test feature concepts, explore user scenarios, and validate product decisions with different user types before investing in development.

How reliable are the outputs of The Mirror?

Product insights and analysis: Extremely reliable, sourcing only from your existing user research with full traceability to original feedback and interviews. Digital twin feature validation: Uses Stanford-validated methodology achieving 85% accuracy in predicting user responses. Perfect for directional guidance in product planning, with critical decisions validated through additional user research.

What about data security and privacy?

Your product and user data is protected with enterprise-grade security: end-to-end encryption, systematic anonymization of personal user data, comprehensive NDAs, no use of your data for training AI models, and SOC2 compliance available for Enterprise plans. We can meet specific security requirements for regulated industries.

Start building customer-centric products

Upload your customer feedback and research to start making product decisions backed by real user intelligence.

The Mirror

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